Last week I received an order from East Sussex for a Gnarrly Bear...
I haven't made any creatures in over two years so I was pretty nervous. 
I've made them a million and one times but...it had been such a long 
time that I no longer felt confident but I still made him, packed him up
 and sent him on his merry way.
Three days later I received an e-mail from the buyer. My heart sank as I
 thought she was going to tell me she wanted a refund but...on the 
contrary! She thanked me for Gnarrly and said he was in pride of place, 
set as a reminder of how life had been difficult and how the finish line
 was almost visible as she was nearing her final year of uni! She read his story
 and was moved at how she identified with him so much. Funnily she hadn't read 
the description before buying so she was surprised to see that she and Gnarrly were 
pretty much the same: lovely push overs who are happy to help then once they do get taken 
advantage of, feel used, blow a gasket and then after the steam has gone revert
 to their lovely helpful selves! That e-mail... made my day and I should be thanking you! (*PS I did thank her by the way ;) )

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